Terms of Service
1. ACCEPTANCE OF TERMS
By accessing, downloading, installing, or using services from Ascension Leadership Group, LLC whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these terms, which You acknowledge that You have read and understood.
We reserve the right, at our sole discretion, to change, modify or otherwise alter these terms at any time. You must review these terms on a regular basis to keep yourself informed of any changes.
2. EARNINGS AND INCOME DISCLAIMER:
Ascension Leadership Group, LLC (“Jeffrey A. Kramer”) cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our programs. We give you a 30-day satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our programs, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
This policies and procedures applies to all Ascension Leadership Group, LLC products sold on this site or any other site owned by Ascension Leadership Group, LLC that includes a link to this website.
3. Returns and Cancellations
3.1 Physical Returns & Shipping
Returns & Subscription Cancellations
- 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
- Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
- You have THIRTY (30) Days from the date of the original purchase to return the product to receive your refund. Any return received after the THIRTY (30) DAY time limit will not be processed.
- To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
3.2 Subscriptions, Trials and Digital Products
Any monthly membership programs, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have internet access and provide us with a current, valid, accepted method of payment to use the service. We will bill the monthly membership fee to the payment method used when signing up unless updated or changed by subscriber. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your payment method.
Trial Subscriptions: Your monthly membership may start with a trial. Any trial period of your membership lasts as long as is specified during sign-up. For combinations with other offers, restrictions may apply. Trials are for new and certain former members only. Ascension Leadership Group, LLC reserves the right, in its absolute discretion, to determine your trial eligibility.
Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.
Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your subscription.
4. Terms of Subscription Renewal
Trial members will begin to be billed after the trial period ends. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription send your request to support@jeffreyakramer.com.
Monthly subscriptions automatically renew each month at the stated price until the subscription buyer notifies the company that they wish to cancel.
Yearly will be notified via email prior to renewal with the option to renew. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will expire.
5. Courses
You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.
6. Live Events
The events, information, and speakers listed on our Sites are subject to change without notification.
TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY.
7. Live Streams
LIMITATION ON LIABILITY
LIVE STREAMS AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. ASCENSION LEADERSHIP GROUP, LLC DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.
Ascension Leadership Group, LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Ascension Leadership Group, LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Ascension Leadership Group, LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Ascension Leadership Group, LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, ASCENSION LEADERSHIP GROUP, LLC WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.
8. Your Account
You agree to provide accurate and complete information when you register with, and as you use, the Ascension Leadership Group, LLC services, and you agree to update your account information to keep it accurate and complete. You agree that Ascension Leadership Group, LLC may store and use the information you provide for use in maintaining and billing fees to your Account.
9. Social Media Groups and Communities
Individuals from all backgrounds are welcome here. We have community members of all skill and experience levels. We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
- Individuals from all backgrounds are welcome
We have members of all skill and experience levels. - Keep it respectful
Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed. - No pitching to the group
We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be removed. You should view the group as your peers, not your leads. - No gated content
Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view. - Respect confidentiality
Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only. - Keep it on topic
We reserve the right to remove posts based on off-topic content or offensive content. - Partnering with other members
Access to this group does not mean that Ascension Leadership Group, LLC endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone in the group – don’t assume everyone is trustworthy. - Report posts that are breaking group policies
Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our tribe manager in the comments, or reach out to our tribe manager directly via private message so our team can review them.
10. INTELLECTUAL PROPERTY
You agree that Ascension Leadership Group, LLC, including but not limited to Jeffrey A. Kramer and Ascending Leaders products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement these services, contains proprietary information and material that is owned by Ascension Leadership Group, LLC and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Ascension Leadership Group, LLC services in compliance with this Agreement. No portion of these services may be reproduced in any form or by any means, without expressed written permission from Ascension Leadership Group, LLC. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Ascension Leadership Group, LLC services in any manner, and you shall not exploit the Jeffrey A. Kramer or Ascending Leaders brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Ascension Leadership Group, LLC and its licensors reserve the right to change, suspend, remove, or disable access to any products, content, or other materials comprising a part of the Jeffrey A. Kramer or Ascending Leaders brand at any time without notice. In no event will Ascension Leadership Group, LLC be liable for making these changes. Ascension Leadership Group, LLC may also impose limits on the use of or access to certain features or portions of our services, in any case and without notice or liability.
All copyrights in and to Ascension Leadership Group, LLC (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Ascension Leadership Group, LLC and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE WEBSITE OR ANY PROGRAM OF ASCENSION LEADERSHIP GROUP, LLC, EXCEPT AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
Jeffrey A. Kramer, the Ascending Leaders logo, Perfectly Unhackable, other trademarks, service marks, graphics, and logos used in connection with Ascension Leadership Group, LLC are trademarks or registered trademarks of Ascension Leadership Group, LLC. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Ascension Leadership Group, LLC services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
Personal Checks
- All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be processed.
- All returned check will be charged a $25 USD return check fee.
- Counter checks will not be accepted.
- Checks and money orders must be sent in US funds.
Customer Service:
If you have questions or comments regarding Ascension Leadership Group, LLC products, please email us at support@jeffreyakramer.com.
(Last updated: 20 November 2020)